Terms & Conditions

Effective Date: March 2026

These Terms and Conditions (“Terms”) govern your access to and use of hairgym.com (the “Site”) and any purchases or services provided through the Site.

The Site is operated by HairGym (“HairGym”, “we”, “us”, “our”).

By accessing the Site, purchasing products, or otherwise interacting with HairGym, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site.

Please read these Terms together with our Privacy Policy and Return Policy, which also apply to your use of the Site.

1. Use of the Site

You must be at least 18 years old to use the Site or purchase products from HairGym.

You agree to use the Site only for lawful purposes and in accordance with these Terms.

You must not:

  • misuse the Site or attempt to gain unauthorised access to it
  • introduce viruses or malicious code
  • interfere with the operation or security of the Site
  • use the Site for fraudulent or unlawful purposes

HairGym reserves the right to restrict or terminate access to the Site if these Terms are violated.

2. Products and Orders

All products displayed on the Site are subject to availability.

We reserve the right to:

  • limit quantities purchased
  • refuse or cancel orders
  • discontinue products at any time

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order. A contract between you and HairGym is formed only when the order has been dispatched.

HairGym reserves the right to cancel or refuse any order where fraud, pricing errors, or unauthorised activity are suspected.

3. Pricing and Payment

All prices displayed on the Site are listed in GBP (£) unless otherwise stated.

Prices may change at any time without notice.

Payments are processed through secure third-party payment providers. By submitting payment information, you confirm that you are authorised to use the chosen payment method.

HairGym does not store full payment card details.

4. Shipping and Delivery

Shipping times provided on the Site are estimates only.

HairGym is not responsible for delays caused by:

  • shipping carriers
  • customs processing
  • weather or external logistics issues

Risk of loss or damage passes to the customer once the order has been delivered to the address provided at checkout.

5. Returns and Refunds

Returns and refunds are governed by our Return Policy, which is available on the Site.

If you are a consumer in the United Kingdom or European Union purchasing online, you may have a 14-day statutory cooling-off period under applicable consumer protection laws.

To request a return, please follow the instructions on our Site or contact info@thehairgym.com

6. Product Information and Disclaimer

HairGym products are cosmetic products intended for personal care use.

Product descriptions, ingredient lists, and usage instructions are provided for informational purposes only.

HairGym does not guarantee specific results from the use of any product. Individual results may vary depending on hair type, condition, and routine.

If irritation or an adverse reaction occurs, discontinue use immediately.

Nothing on this Site should be interpreted as medical advice.

7. User Content

You may submit reviews, testimonials, photos, videos, or other content to HairGym (“User Content”).

By submitting User Content, you grant HairGym a worldwide, royalty-free, perpetual licence to use, reproduce, publish, display, distribute, and adapt such content for marketing, promotional, or commercial purposes.

You confirm that:

  • you own or have permission to share the content
  • the content does not infringe any third-party rights
  • the content is truthful and not misleading

HairGym reserves the right to remove or edit User Content at its discretion.

8. Intellectual Property

All content on the Site, including but not limited to:

  • text
  • logos
  • branding
  • product images
  • graphics
  • videos
  • design elements

is the property of HairGym or its licensors and is protected by copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit any content from the Site without prior written permission.

9. Third-Party Links

The Site may contain links to third-party websites or services.

HairGym is not responsible for the content, policies, or practices of these third parties.

10. Limitation of Liability

To the fullest extent permitted by law, HairGym shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of the Site or the purchase of products.

HairGym’s total liability for any claim relating to products purchased through the Site shall not exceed the amount paid for the relevant product.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

11. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect and process personal information.

12. Changes to These Terms

HairGym may update these Terms from time to time.

Changes will take effect once posted on the Site. Your continued use of the Site after updates are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of England and Wales.

14. Contact

If you have any questions regarding these Terms, please contact:

HairGym
Website: hairgym.com
Email: info@thehairgym.com